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Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized …
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What is Rackspace Managed Hosting?
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
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$23.00
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$75.00
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$128.00
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What is Rackspace Managed Hosting?
Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.
Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.
Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.
Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.
Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.
Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.
Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.
Rackspace Managed Hosting Competitors
Rackspace Managed Hosting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
Amazon Web Services are common alternatives for Rackspace Managed Hosting.
The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized Rackspace's robust infrastructure and top-notch performance capabilities to host their MySQL database infrastructure, ensuring reliable and secure data storage. Additionally, Rackspace's cloud site services have been a popular choice for hosting WordPress sites, providing a reliable and scalable platform for managing multiple websites. Users appreciate the flexibility and customization options offered by Rackspace, allowing them to optimize their web and database hosting solutions for optimal performance. Furthermore, Rackspace's Managed Hosting has been vital to the online presence of companies, ensuring industry-leading uptime and stability for business-critical applications. Overall, users have praised Rackspace for its reliability, customization options, and attentive customer service, making it a preferred choice for businesses that rely on flawless hosting and timely support.
Excellent Support: Reviewers have consistently praised Rackspace for its excellent support, with multiple users stating that the support provided by Rackspace is responsive, reliable, and helpful. Many reviewers describe the support team as knowledgeable and easily accessible, emphasizing their dedication to understanding and assisting customers' businesses.
Robust Server Offerings: Numerous users appreciate the robust server offerings provided by Rackspace. They mention that Rackspace's servers are highly scalable, offering flexibility in terms of complex topologies, independent storage scalability, and distributed workloads. Additionally, reviewers highlight that Rackspace has excellent uptime with almost no occurrences of website downtime.
Fair Pricing: Several users find the pricing offered by Rackspace to be fair. They indicate that the pricing aligns with the quality of service provided by Rackspace. This positive sentiment towards pricing indicates that customers feel they are getting value for their money when using Rackspace's services.
Slow and Unusable Cloud Files: Some users have found the Cloud Files offering to be relatively slow and unusable, affecting their ability to efficiently store and retrieve data.
Confusing Web Management Panels: The presence of 2-3 different web management panels with different logins has been frustrating and confusing for users, making it difficult for them to navigate and manage their accounts effectively.
Poor Customer Support: Users have expressed dissatisfaction with the customer support provided by Rackspace, stating that it has gotten worse over the years and now comes at an additional monthly fee. This has led some users to consider moving their servers to a different company due to the poor support service.
Several recommendations have been given by users based on their experiences with Rackspace hosting services.
One suggestion is to consider using an alternate cloud hosting service that provides better support and lower costs.
Users also recommend establishing a good relationship with the Business development consultant at Rackspace, as they offer valuable technical expertise and assistance with architecture and best practices.
Another recommendation is to explore Rackspace's cloud services and rack connect for both cloud-based and dedicated solutions.
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(1-4 of 4)Companies can't remove reviews or game the system. Here's why
Rackpace Cloud is being used in two ways in our company, for file hosting and for their Managed Cloud Hosting platform. We use it across the entire company, and rely heavily on the cloud-based cloud system for many important aspects of the company. The Managed Cloud Hosting Platform is vital to our presence online, and we rely on Rackspace to provide industry-leading uptime, and have been rarely disappointed.
- A great guarantee of uptime.
- Amazing support, who are available in moments via Chat.
- Has easy upgrades and downgrades between plans.
- Fair pricing (you get what you pay for).
- During a couple of planned upgrades, the timeline was a bit ambiguous.
- There have been a few times when tech support seemed unhelpful.
- We've hit storage/CPU limit without much notice on a unique project.
- Less time is spent in IT with Cloud Issues.
- Has more uptime then previous Cloud vendors.
- The pricing is a con, but easily justified with the robustness of Rackspace.
LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
June 20, 2017
Rackspace Virtual Server Platform Review
We used Rackspace's Cloud VPS services, as well as their cloud site services.
These services were used to host a MySQL database infrastructure and a series of Wordpress sites, respectively.
Rackspace's cloud VPS infrastructure is very robust and offers some top-notch performance capabilities out of some of the other providers in the space.
These services were used to host a MySQL database infrastructure and a series of Wordpress sites, respectively.
Rackspace's cloud VPS infrastructure is very robust and offers some top-notch performance capabilities out of some of the other providers in the space.
- Excellent, responsive, reliable, and HELPFUL support
- Robust server offerings
- Excellent uptime
- Fair pricing
- Pricing is competitive, but other providers do beat them out with some of their pricing "features".
- The Cloud Files offering is relatively slow and wasn't usable for us.
- The automated backup feature that is offered for the Cloud Servers is pretty limited and wasn't usable for us.
- There are 2-3 different web management panels, with different logins. It's hard to keep track of which one is which, and can be frustrating/confusing when trying to log in to your panel and choosing the wrong one.
- The reliability of Rackspace allowed us to respond to a major network outage with another provider in just a few hours, experiencing minimal downtime.
- The availability of robust cloud machines made their offering better than 90% of the other IaaS providers available.
- The real-time support available to troubleshoot and diagnose any issues helped our engineering and ops teams stay on task and offload some nuanced issues onto their support team, freeing up our resources to serve our clients.
- Amazon Elastic Compute Cloud (EC2)
Rackspace is a premier IaaS company with vast resources and an excellent reputation for reliability and support.
We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been solid throughout that time, experiencing very little unplanned downtime. During their planned maintenance windows, they were incredibly responsive and helpful in coming up with solutions to deal with the scheduled downtime so as to minimize, or eliminate, the downtime experienced by our customers.
We originally started working with Rackspace due to a major outage in the AWS platform, which opened our eyes to needing to diversify where our servers are located so as to reduce the risk on a single point of failure with any single provider.
Compared to Linode and Digital Ocean, specifically, Rackspace's offering is much more robust. While those other companies do have a good offering, they did not provide cloud servers with enough resources for our needs (MySQL databases with fast solid state disks, and large amounts of memory available).
We did host many machines with Joyent for a time, however, they were very focused on the SuSe operating system, which we wanted to move away from due to it's waning community support and relatively esoteric package management system.
Ultimately, Amazon and Rackspace were our two providers for hosting our infrastructure, consisting of several (4-10) application servers, database servers (typically 1 MySQL master with multiple slaves for reporting, backups, and failover), and micro-service host machines.
We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been solid throughout that time, experiencing very little unplanned downtime. During their planned maintenance windows, they were incredibly responsive and helpful in coming up with solutions to deal with the scheduled downtime so as to minimize, or eliminate, the downtime experienced by our customers.
We originally started working with Rackspace due to a major outage in the AWS platform, which opened our eyes to needing to diversify where our servers are located so as to reduce the risk on a single point of failure with any single provider.
Compared to Linode and Digital Ocean, specifically, Rackspace's offering is much more robust. While those other companies do have a good offering, they did not provide cloud servers with enough resources for our needs (MySQL databases with fast solid state disks, and large amounts of memory available).
We did host many machines with Joyent for a time, however, they were very focused on the SuSe operating system, which we wanted to move away from due to it's waning community support and relatively esoteric package management system.
Ultimately, Amazon and Rackspace were our two providers for hosting our infrastructure, consisting of several (4-10) application servers, database servers (typically 1 MySQL master with multiple slaves for reporting, backups, and failover), and micro-service host machines.
We currently use multiple products of Rackspace throughout the entire organization. We first used their cloud site solution and then we added their cloud server solution. When a new email solution had to be addressed, Rackspace's Webmail and Hosted Exchange worked great. We have since moved to Office 365, but working with Rackspace's fanatical support team made everything easy and stress free.
- Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
- Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
- Lack of an autoscale solution - I had a project where I ended up spinning up 30 webheads and 20 MySQL servers (1 master and 19 slaves). The actual campaign lasted 4 hours, but during that live period, I had to have all those machines up and running. Definitely not a cheap environment, but if there was an autoscale solution, the high cost could have been avoided.
- The cost of the cloud servers has significantly reduced our hosting overhead, mainly due to the ability to define the resources we need.
- The knowledgeable support team saves a significant amount of time when building out a multi-server environment for hosting.
Heroku - In order to transfer files to Heroku, you need to know how to use GIT. The flexibility to define how you transfer files to a Rackspace server has its advantages. However, the autoscale ability of Heroku sets it above Rackspace.
AWS Elastic Beanstalk - Unfortunately the Beanstalk rates higher in both file transfer and scalability.
AWS Elastic Beanstalk - Unfortunately the Beanstalk rates higher in both file transfer and scalability.
Rackspace is, and has been, a cornerstone component of our business solutions and service offerings. Utilized both as an underpinning of our own internal operations, Rackspace Cloud Servers has also served as direct extension of our business to address a wide range of client-specific data center applications and storage requirements. Scalable, secure, redundant, compliant and cost-effective... all backed by the highest level of always-on support we have ever received within this highly competitive and ever-evolving market. Simply put, for much of what our consultancy does? Rackspace IS our business!
- Flexibility: Rackspace affords complex topologies, independent storage scalability and distributed workloads. Mix-and-match to meet our client's specific use-cases keeps us competitive.
- Consistency: having used multiple providers at various times for various reasons, one of the more striking differences in the cloud servers market in our findings is the consistency of service. While at times other players achieved some higher level benchmark testing, these were typically short-lived - Rackspace has provided us the most confidence in "getting what we are paying for/expecting to achieve"
- Service and Support: these days, it almost seems like this area has become cliche. As an extension of the above technical "Consistency", the levels of Support at Rackspace allow our business the confidence to do what we do best: solve technology problems, unabated and undaunted. While I have been exposed to industry competitors smirking at Rackspace's "Fanatical Support" moniker, it has been this industry-leading, platinum-standard level of support by Rackspace that has allowed our business to pursue service and solutions areas without blinking. This would not have been possible for us with other vendors; again, Rackspace has always delivered for us as if they were members of our own organization - they made it their business to be in our business!
- There is a little too much homogeneity of hardware in my opinion.
- Could use some advancements in auto-scaling, reserve/spot pricing, external storage, reserved IPs.
- Control Panel: while we have seen much improvement to the Rackspace c-panel, this should be seen as an area where the company continues to commit itself to further enhancements - the palatability of the end-user is often overlooked, but human nature will default towards ease-of-use and intuitiveness every time. Keep at this!
- Lead conversion: we are able to meet client needs immediately both from those presented to us without warning, as well as those we actually seek out
- Efficiency: regardless of our internal technical prowess, Rackspace allows us to solve technological problems for our clients, instead of fumbling around attempting to manage our own.
- Repeat Business: our clients return to us for continuing technology solutions challenging all businesses every day; the confidence in returning client business finds its foundation in the positioning Rackspace affords us in what we can, and cannot, offer.
- Amazon Web Services,Linode,Slicehost
It is not a habit of mine to really demarcate lines in the sand of one service provider versus another; each has worthy merits and while there is some benefit to the exercise and some examples that are illustrative and enlightening, use of one product/vendor over another most often is simply a matter of determining a solution that fits a particular use-case. Most often, however, Rackspace offers entirely too much, top to bottom, in addressing the majority of needs and requirements that looking elsewhere only confirms why we chose them as a foundational element to our business in the first place. Price (albeit this does fluctuate and does become flat in the market), Innovation, Performance, Security, Scalability, Support. Using other providers, I always feel like we are outsourcing our business services and solutions; with Rackspace, I always fee like we are keeping them behind our own firewall.